Systems Analyst, PLM & Pre-Production Systems

FUNCTION The Systems Analyst, PLM & Pre-Production Systems, is a hands-on technical role within the Enterprise Technology team responsible for the administration, configuration, integration support, and data integrity of PLM, ERP and its connected ecosystem. The Systems Analyst, PLM & Pre-Production Systems, works in close partnership with Business Analysts, Product Managers, and cross-functional teams to deliver reliable system performance and high-quality data, while focusing on technical configuration, support, and operational excellence. ESSENTIAL DUTIES & RESPONSIBILITIES (Note: Other duties may be assigned) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Technical Innovation: Demonstrate technical capabilities of supported system(s) Collaborate to provide creative technical options through partnership with product teams or functional users Create and execute system solutions that fully maximize our investments and product objectives Continually map technical specifications and activities to existing and emerging information tools for purposes of identifying improvement opportunities that drive value for the organization Application Enablement: Develop technical specifications and requirements for projects or tasks Able to validate that technical solutions meet functional requirements Collaborate with product teams to ensure technical perspective is incorporated into business planning and daily operations Understand functional processes and technical system implications Ensure systems comply with industry standards, regulations, and best practices for security and data privacy Serve as an on-call back up for multiple systems and provide support during off hours based on the on-call schedule Issue Resolution: Demonstrate ability to configure supported systems to meet defined functional requirements Execute detailed system level application support and issue resolution Ensure quality and satisfaction within technology service levels Facilitate the leveraging of shared technology services and best practices Maintain relationships with functional users EDUCATION AND/OR EXPERIENCE Bachelor of Science in Information Systems/MIS, computer science, business or related field or equivalent experience 3+ years technical experience in Information Technology in support of enterprise class systems Exposure to enterprise class system(s) as it relates to the functional area preferred Exposure to supporting specific functional area(s) preferred Experience with Agile/Scrum development methodology a plus Experience with FlexPLM, Salsify, Vibe IQ, Cross cap, D365 F&O strongly preferred. Experience with MS Dynamics, Salsify, VibeIQ is plus. KNOWLEDGE, SKILLS, AND ABILITIES The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Dedication to delivering solutions for the success of all brands Diagnoses and resolves technical issues independently and methodically Ability to articulate technical concepts in a relatable way to business users Strong background in application development and database technologies and concepts Maintains high attention to detail in data configuration and validation work Proactively monitors system health and addresses risks before they escalate Excellent PC skills utilizing Microsoft Office software Proven problem solving and analytical skills Detail oriented with the ability to manage multiple tasks simultaneously Excellent organization and follow through skills Excellent interpersonal, written and verbal communication skills Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact and resourcefulness Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast paced office environment Strong team player Ability to understand, troubleshoot, and enhance PLM business processes, integrations, workflows, and security models. Preferred PLM-Related Qualifications (Highly Valuable) Handson experience configuring, administrating, updating or supporting FlexPLM. Familiarity with Flex PLM integrations and workflow configuration. ENVIRONMENT & PHYSICAL DEMANDS The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Flexibility to provide after hours support (on call) and to occasionally work 2nd and 3rd shifts as well as weekends Office environment. Utilizing an office desk – sitting, reading, listening, or speaking with the ability to move intermittently throughout the day Strong sensory skills, such as good eyesight, good hearing, and dexterity Ability to operate office equipment, including computers, copiers, fax machines, and phones We are proud of the competitive and comprehensive compensation and benefit package provided to our associates and their families. Our compensation package is designed to meet our associates today and help them plan for the future. Health Benefits Vera Bradley offers a variety of medical, dental and vision programs to meet your family’s health care needs. Medical plan options including both a HDHP/HSA plan and a PPO plan Dental Vision Flexible spending accounts Survivor Benefits Life insurance provides peace of mind for your family should the unexpected happen. Employer provided 2X your salary in life insurance Accidental Death and Disability insurance Voluntary life insurance for you, your spouse and your childre