Systems Engineer, Epic Data Courier Administrator

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary MGB Digital is Hiring! Join our team as an Epic Data Courier Administrator, Systems Engineer Why Join This Team? This is a highly visible role that sits at the center of Epic change management and deployment operations. You'll collaborate with nearly every Epic application team across the organization, building strong relationships while helping ensure that critical system updates are implemented smoothly, accurately, and in compliance with established standards. If you enjoy cross-functional collaboration, problem-solving, and being a key stakeholder in the success of Epic upgrades, enhancements, and deployments, this role offers a unique opportunity to make a broad organizational impact. You'll serve as a trusted partner to Epic analysts and application teams while playing an essential role in managing the change control process for Epic build migrations. What Makes This Role Exciting • Partner with a wide range of Epic application teams across the enterprise. • Play a central role in the governance and change control process for Epic build migrations. • Gain exposure to numerous Epic applications, workflows, and operational initiatives. • Influence deployment quality, system stability, and organizational best practices. • Join a collaborative team that values knowledge sharing, continuous improvement, and professional growth. Why This Role Stands Out This position offers the opportunity to work closely with Epic application teams and technical stakeholders on complex data migration initiatives that directly support system stability, reliability, and ongoing optimization across the organization. You'll play a key role in ensuring successful deployments while gaining exposure to Epic environment management, governance, and platform operations. Key Responsibilities • Support day-to-day Epic Data Courier administration and migration activities, ensuring accurate and efficient movement of application data across environments. • Partner with application teams to review, validate, and coordinate Data Courier migration requests, providing technical guidance and ensuring adherence to established change control processes. • Collaborate with Epic application analysts to develop and manage Standard Operating Procedure (SOP)-driven migration plans and deployment requests. • Perform audits and quality reviews of Data Courier migrations to ensure compliance with organizational standards, governance requirements, and best practices. • Assist in the design and execution of data migration strategies, including large-scale data loads and environment synchronization activities. • Monitor Epic platform performance, system availability, and migration outcomes, proactively identifying and escalating issues as needed. • Support continuous improvement efforts by helping to optimize migration workflows, documentation, and operational processes. Qualifications Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study required Can this role review and consider experience in lieu of a degree? Yes Knowledge or education in systems engineering or system administration 0-1 year required Strong understanding of operating systems (Windows, Linux) and system administration principles. Familiarity with networking fundamentals (TCP/IP, DNS, DHCP, VPN). Strong understanding of data structure and database systems. Ability to follow documented procedures and contribute to team projects. Strong scripting skills (PowerShell, Bash, Python). Understanding of system monitoring concepts and basic troubleshooting techniques. Proficient problem-solving skills with attention to detail. Ability to document processes and maintain accurate records. Willingness to learn new technologies and tools. Additional Job Details (if applicable) Working Model M-F Eastern Business Hours required Working Model: Hyrid onsite at least 1x weekly with planned day in office for team and business meetings A quiet, secure, compliant workspace is required for remote workdays, and will be viewed and confirmed via Microsoft Teams Video on day 1 Must be flexible for onsite business needs and training onsite Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,836.80 - $89,762.40/Annual Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideratio