Tech GCC Advisory Analyst
Zenta Group Co Ltd
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Job Title – GCC Technology Advisory Analyst
Management Level: 11 – Analyst
Location: Gurgaon, Mumbai, Bangalore, Pune, Hyderabad, Chennai, Kolkata
Must have skills: GCC Strategy concepts, Technology Operating Model, Research & Analysis, Business Case Development, PowerPoint & Excel (Advanced)
Good to have skills: IT Governance, RACI Design, Agile Concepts, Data Visualization (Power BI / Tableau), AI in SDLC concepts
Job Summary:
Execute analytical and research work for GCC strategy and digital transformation engagements , delivering high-quality outputs with ownership of assigned tasks and milestones
Develop financial models, cost analyses, benchmarking frameworks, process documentation, and client-ready presentations across GCC advisory and technology strategy projects
Contribute to GCC setup advisory work spanning operating model design, location strategy, GCC process and tooling assessments, IT governance design, KPI frameworks, and sourcing strategy
Support business development activities by preparing market research, pitch materials, and proposal sections
Collaborate proactively within engagement teams , flagging issues early and contributing structured thinking to problem-solving discussions
Build domain expertise in GCC strategy, digital transformation, IT governance, value realization, and technology advisory
Develop GCC strategy frameworks around BOT/ABO models, integrated governance, RACI design, maturity assessment, and technology enablement for new entity setups
Roles & Responsibilities:
GCC Strategy Analysis: conduct location strategy, cost-benefit, and talent availability analyses; develop quantitative models to compare captive, BOT, ABO, and hybrid GCC setup options
Cost Analysis and Value Realization: build cost models covering setup, transition, and steady-state run costs for GCC and technology transformation scenarios; develop value realization trackers that map benefit categories (cost, productivity, quality, strategic) to investment milestones and timelines
KPI Frameworks: support design of KPI frameworks for GCC and IT performance management; develop KPI inventories, metric definitions, measurement approaches, and reporting templates aligned to client governance structures
Capability Maturity Assessment: execute maturity assessments across GCC functions, IT processes, or technology domains using structured frameworks; compile findings, score capability levels, and support development of improvement roadmaps
GCC Processes and Tooling: assess GCC operating processes including demand management, service catalogue design, project intake workflows, and performance reporting mechanisms; research and evaluate tooling options (ITSM, PPM, reporting platforms) for GCC contexts
IT Governance Design: contribute to designing IT governance frameworks for GCC entities, including governance council structures, decision rights documentation, policy frameworks, and escalation protocols
RACI and Interaction Model Design: develop and refine RACI matrices and IT interaction models defining accountabilities across the GCC, parent organization, business units, and vendors; document interfaces and collaboration norms across organizational boundaries
Operating Model Design: document current-state operating models, map organizational structures, and develop design options for future-state models in GCC and shared services contexts
Technology Strategy: assist in application portfolio assessments, enterprise architecture documentation, IT operating model gap analyses, and digital strategy framework development
AI in SDLC: research and document use cases for AI integration in software development lifecycles, including AI-assisted coding tools, intelligent testing frameworks, and their applicability to GCC delivery models; contribute to client-facing points of view on AI-enabled engineering
Professional & Technical Skills:
2–5 years of total experience; prior exposure to strategy consulting , technology advisory, or corporate strategy preferred; Tier-1 MBA graduates with strong internship experience in relevant domains will be considered
Understanding of GCC/GBS concepts , digital strategy frameworks, and technology operating models
Ability to build cost models, TCO analyses, and value realization frameworks ; comfort working with financial and operational data to develop investment and business case narratives
Familiarity with KPI design and performance measurement concepts ; ability to define metrics, structure reporting, and link KPIs to strategic and operational objectives
Exposure to maturity assessment frameworks and the ability to score, document, and communicate capability levels across functions or processes
Awareness of IT governance concepts including governance frameworks (COBIT, ITIL), decision rights design, and RACI-based accountability models
Basic familiarity with GCC tooling ecosystems – ITSM, project management, and reporting platforms
Awareness of AI trends in software delivery and engineering, including AI-assisted development tools and their implications for GCC workforce design
Strong analytical capabilities – ability to build models, conduct quantitative analysis, and synthesize data from multiple sources into clear, structured insights
Advanced proficiency in PowerPoint and Excel ; experience with data visualization tools (Power BI, Tableau) is an advantage; strong written and verbal communication skills
What’s in it for you?
Opportunity to work on GCC and digital strategy programs for marquee G2000 clients across industries
Exposure to senior stakeholder engagements and client-facing responsibilities as part of high-performing delivery teams
Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies.
Ability to embed responsible business into everything - from how
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