Technical Analyst

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom’s areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Technical Analyst On behalf of our client, Procom Services is searching for a Technical Analyst for a contract opportunity in Durham, NC. Technical Analyst   Job Details Engineer will assist with show back reporting for applications. The engineer identifies gaps in technical monitoring capabilities so they can be filled or avoided to meet project and operational needs. This role is a senior technical contact for the team and their technical knowledge must bridge technologies throughout the company. Engineer will primarily assist with show back reporting for our client applications. Roadmap, design, build, and maintain the operational readiness of the application monitoring infrastructure in a 24 x 7 x Forever computing environment. Provides subject matter expertise (occasionally outside of business hours) on monitoring for projects and implemented applications including estimating levels of effort. Works within the IT organization to ensure project designs are operationally sound and efficient. Establishes and guides the capture of performance indicator metrics for the middleware platforms. Defines performance analysis standards and establish processes for their review. Technical Analyst Mandatory Skills Bachelor’s degree 1 to 4 years of experience in a Senior Monitoring Engineer role In lieu of degree, 6 years in a Monitoring Engineer role Professional Certification Hiring Preferences Experience administering, and engineering any combination of the following:- CA UIM, Spectrum CA APM Solutions Experience (Wily, CEM, Cloud Monitor)- Tivoli Monitoring Experience (Omegamon, Database, Siebel etc.)Well-developed troubleshooting skills UNIX command line experience Scripting or programming experience Soft Skills/Abilities Data collection, analysis, and reporting Proven debugging skills Interpersonal skills Communication Skills Proven decision making skills Problem solving skills Process flows Software Development Life Cycle (SDLC) Methodologies MS ExcelMS WordMS VisioInternet/Intranet in addition to other job related systems Technical Analyst   Start Date ASAP Technical Analyst   Assignment Length 6+ months All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.