Title Documentation Coordinator

Overview About Model 1 Commercial Vehicles:  Since we got our start in 1980, Model 1 Commercial Vehicles has grown to become the nation’s largest dealership, representing more than 20 top manufacturers across the U.S. And we did it all by listening to and investing in customers like you. Customers who want more than a dealer. Customers who want a partner in creative solutions to the challenges you face today, and visionary thinking for what’s next. It’s the strength of our relationships – both with customers and manufacturers – that allows us to keep a finger on the pulse of what our customers need and what’s possible to not just source but create together. Whether it’s custom-built vehicles or alternative fuel and electric vehicle (EV) options, customers have a partner from challenge all the way through solution and beyond. Our Core Values: At Model 1, we are committed to living our core values: Solving Problems: Trust what you know. Work together to find solutions.  See every angle and figure it out. Setting the Tone: Establish the mood that puts others at ease. Be the person that you’d want to interact with – approachable and transparent. Drive Forward: Keep your eyes up to see what’s ahead. Imagine better methods.  Seize opportunities.  Move the business and the market, meaningfully. Find Balance: Match your energy at work to your energy with family, friends, and community. Decide and align your priorities.  Pour into yourself and those around you. Own It: Take the extra step. Fix issues when they come up.  Care from start to finish.  Do the right thing, every time. Job Summary:   About Model 1 Commercial Vehicles:  Since we got our start in 1980, Model 1 Commercial Vehicles has grown to become the nation’s largest dealership, representing more than 20 top manufacturers across the U.S. And we did it all by listening to and investing in customers like you. Customers who want more than a dealer. Customers who want a partner in creative solutions to the challenges you face today, and visionary thinking for what’s next. It’s the strength of our relationships – both with customers and manufacturers – that allows us to keep a finger on the pulse of what our customers need and what’s possible to not just source but create together. Whether it’s custom-built vehicles or alternative fuel and electric vehicle (EV) options, customers have a partner from challenge all the way through solution and beyond. Our Core Values: At Model 1, we are committed to living our core values: Solving Problems: Trust what you know. Work together to find solutions.  See every angle and figure it out. Setting the Tone: Establish the mood that puts others at ease. Be the person that you’d want to interact with – approachable and transparent. Drive Forward: Keep your eyes up to see what’s ahead. Imagine better methods.  Seize opportunities.  Move the business and the market, meaningfully. Find Balance: Match your energy at work to your energy with family, friends, and community. Decide and align your priorities.  Pour into yourself and those around you. Own It: Take the extra step. Fix issues when they come up.  Care from start to finish.  Do the right thing, every time. Job Summary:  The Title Documentation Coordinator is responsible for managing the lifecycle of critical vehicle documentation throughout the organization. This role serves as the central point of coordination for Manufacturer's Statements of Origin (MSOs), certificates of origin, titles, lien releases, and other ownership documents to support timely funding, customer delivery, and vehicle registration.The Title Documentation Coordinator works cross-functionally with manufacturers, dealers, sales, accounting, finance, operations, and the DMV team to ensure documentation is received, tracked, secured, and distributed accurately, timely, and efficiently. The role is responsible for maintaining documentation integrity, resolving documentation issues, and supporting the development and continuous improvement of documentation processes across the company. What You Will Gain Competitive benefits including health insurance, paid holidays, and vacation pay Continuous training and development opportunities Access to a nationwide network of industry experts and mentors Industry-leading technology and systems Opportunity to directly influence profitability, operational efficiency, and customer satisfaction What You Will Gain Competitive benefits including health insurance, paid holidays, and vacation pay Continuous training and development opportunities Access to a nationwide network of industry experts and mentors Industry-leading technology and systems Opportunity to directly influence profitability, operational efficiency, and customer satisfaction Responsibilities Vehicle Documentation Management Obtain and manage Manufacturer's Statements of Origin (MSOs), certificates of origin, titles, and other ownership documents from dealers and first and second-stage manufacturers. Coordinate with manufacturers to request vehicle documentation and resolve missing or delayed documentation. Obtain titles and ownership documents for used vehicle inventory. Review documentation for completeness and accuracy before distribution. Maintain secure control of original ownership documents and ensure proper storage and retention. Documentation Tracking & Control Maintain an enterprise tracking system for all MSOs, titles, and related ownership documents. Monitor document status from vehicle acquisition through customer delivery. Ensure documentation is properly assigned and available to support funding and titling activities timely. Reconcile documentation inventory and resolve discrepancies, support floorplan inventory and finance audits. Maintain documentation records for vehicles located across multiple company locations. Cross-Functional Coordination Partner with Accounting and Finance