Trading & Asset Servicing Operations Specialist, Assistant Vice President
State Street Bank and Trust Company · Dallas–Fort Worth, TX
📍 Dallasvia workday
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Who we are looking for
Wealth Custody and Clearing is seeking an experienced Assistant Vice President, Trading & Asset Servicing Operations Specialist to support the execution of brokerage trade operations and asset servicing functions across our introducing broker-dealer platform. This role operates within the Operations team and is responsible for ensuring trading, corporate actions, and related activities are executed accurately, efficiently, and in accordance with regulatory and internal control standards.
This role is ideal for a hands-on operator with strong experience in trading operations and event-driven processing, including corporate actions and trade lifecycle support. The Assistant Vice President serves as a key point of execution and control, ensuring time-sensitive activities are handled with urgency, precision, and clear communication.
We are seeking an individual who thrives in a dynamic, growth-oriented environment, with the ability to operate across multiple operational domains. This role offers broad exposure across trading, asset servicing, and operational support functions, with the opportunity to evolve into a leadership role aligned to those domains as the organization scales.
This individual will also play a key role in supporting an advisor-facing operating model, partnering closely with Client Service while contributing to the adoption of automation, AI-enabled workflows, and integrated platform capabilities.
Why this role is important to us
As Wealth Custody and Clearing scales, the accuracy and timeliness of trading and asset servicing operations are foundational to client trust, regulatory compliance, and overall platform performance. This role ensures that time-sensitive and event-driven processes are executed with consistency and control, directly supporting advisor confidence and client outcomes.
This role is critical to ensuring :
Trades are supported and processed accurately across the full lifecycle, from order handling through settlement
Corporate actions and asset servicing events are executed with precision, timeliness, and appropriate client support
Time-sensitive operational issues are identified, escalated, and resolved with urgency and clarity
In close partnership with Client Service and related operational teams, this role helps enable a model where high-volume activity is streamlined through automation, while complex, time-sensitive, or advisor-facing scenarios are handled with expertise and control.
What you will be responsible for
Support end-to-end trade lifecycle execution, including trade support, allocations, booking, and exception management, ensuring accuracy and timeliness
Provide advisor-facing trading support, including handling inbound inquiries, trade issues, and time-sensitive requests with clear communication and rapid resolution
Execute and support asset servicing and corporate actions processing, including voluntary and mandatory events, elections, and entitlements
Assist in managing event-driven workflows, ensuring corporate actions, market events, and deadlines are tracked and executed accurately
Support multi-asset class operations, including equities, mutual funds, fixed income, alternatives, and derivatives (including listed options)
Identify and escalate trade breaks, operational discrepancies, and servicing issues, ensuring timely resolution and control
Partner closely with Client Service and advisors to resolve inquiries and provide updates on trading activity and servicing events
Coordinate with cross functional teams (Cashiering, Account Operations, and Transfers)
Support reconciliation, breaks resolution, and exception management across trading and asset servicing activities
Assist in managing vendor and clearing firm interactions, ensuring alignment on trade processing, servicing, and issue resolution
Support regulatory and reporting activities, including daily execution and monitoring of CAT reporting and exception management/reconciliation, Rule 606 reporting requirements, and operational data integrity
Contribute to the development and refinement of operational workflows, controls, and procedures
Leverage Salesforce, middle-layer platforms, and AI-enabled workflows to improve efficiency, transparency, and turnaround times
Maintain strong documentation, audit trails, and readiness for regulatory exams and internal reviews
What we value
Strong experience in broker-dealer or custody operations, with a focus on trading operations and/or asset servicing
Solid understanding of trade lifecycle processes, including order support, allocations, settlement, and exception handling
Experience working in time-sensitive, event-driven environments, such as trading floors or corporate actions teams
Familiarity with multi-asset class operations, including equities, fixed income, mutual funds, alternatives, and derivatives
Experience supporting advisor-facing servicing models, particularly for trading inquiries and issue resolution
Ability to manage time-critical workflows and competing priorities with strong attention to detail
Familiarity with introducing broker-dealer models and clearing firm relationships (Apex preferred)
Experience with reconciliation, breaks, and operational controls across trading and servicing activities
Comfort operating in a fast-paced, build environment with evolving processes
Ability to analyze operational KPIs, organize performance metrics reporting, and identify trends and outliers
Familiarity with internal/external audit requests and regulatory exams (FINRA, SEC)
Experience leveraging workflow tools and platforms (Salesforce preferred)
Education & Preferred Qualifications
Undergraduate degree
5 + years of experience in broker-dealer, custody, or financial services operations, with a focus on tr
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