Transcon Agent (Outbound)

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. 19,000 trained professionals 350+ locations worldwide Fortune 500 Globally unified systems Major Duties and Responsibilities Ensure smooth and timely freight process flow Ensure accurate and timely data entry into our operational system Track and Trace Transcon files and reporting Ensure accurate and timely client and vendor billing Ensure delivery of freight and timely clearance when applicable Interact with customers in arranging their shipments to meet customers service standards Contribute and maintain good relationships with suppliers Meet compliance at all times Network communications, timely responses to emails and requests Meet KPI standards in accordance with Company policy Understand customers procedures and maintain updated internal DLSOPs Bachelor's Degree or 1-year related experience  Domestic Transportation industry knowledge Understanding of ocean documentation process a plus Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. Pro-active, strong organizational skills Good computer skills (Excel, Word) Hazardous Materials certification (preferred) Fluent in English: written and verbal communication Ability to type: 45 wpm Expeditors offers excellent benefits: Paid Vacation, Holiday, Sick Time Health Plan: Medical Life Insurance Employee Stock Purchase Plan Training and Personnel Development Program Growth opportunities within the company Employee Referral Program Bonus