Travel Agent - Lady Lake Villages, FL

Job Type: Full time   Exempt/Non Exempt: Hourly Job Description: $1,500 to $3,000 Signing Bonus    (Amount is dependent on experience. To qualify for the Signing Bonus, applicants must be new to the Auto Club Group)  Location Details: Lady Lake Villages, FL  Position Schedule / Shift:    Monday - Friday 8:30 am – 5:30 pm  Position Summary    Drive revenue growth and deepen AAA member engagement by developing new business, retaining existing clients, and promoting a broad portfolio of travel, membership, and financial products. This role delivers exceptional customer experiences through consultative sales, relationship management, and end-to-end travel planning for complex domestic and international itineraries. Success requires meeting sales goals, leveraging referral and lead-generation systems, and utilizing digital tools to build a strong, repeat client base.  Key Responsibilities    Sales Growth & Business Development  Generate new sales, retain existing members and grow ACG’s overall book of business through multiple product offerings.  Drive new business with competitive products and help retain The Auto Club Group’s 13+ million members.  Member Relationship Management  Establish and grow mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat travel bookings. Receive and champion customer concerns through to resolution.  Sales Goals & Product Expertise  Achieve assigned travel, membership, and credit card sales goals.  Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services.  Travel Planning & Booking Support  Prepare complex and/or large-scale domestic and international travel packages.  Complete reservations and advise clients regarding documentation requirements.  Make necessary travel arrangements, including reservations, payment collection, and document processing.  Lead Generation & Technology Adoption  Ask for referrals and build and grow a book of client business by utilizing the AAA ACG lead system.  Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives.  Required Qualifications   High school diploma or equivalent  1-year business to consumer sales  Work Environment   This is an in-office position.  Employees will service ACG members in-person and are based on site in an ACG branch facility.   Compensation & Benefits Overview   ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.).   Compensation:   Build a rewarding sales career with the stability of base pay, performance-based earning potential, and support to grow, with additional career path   Base pay (non-exempt)   Total: $31,200 base pay plus up to $10,400 in supplemental pay or commissions, whichever is greater.  Uncapped earning potential: Earn unlimited commissions on travel sales, with additional commission opportunities for membership and credit card sales.  Guaranteed commission payouts: We invest in your success as you build your travel sales career.  Extra incentives: You may be eligible for special performance incentives from ACG and our travel partners, plus a quarterly new hire on-pace bonus.  Overtime eligibility: This is a non-exempt role, which means you are eligible for overtime.  Career growth: Build your future through a structured career path paired with an uncapped commission model where growth and earnings are performance driven.  Exclusive Travel Perks   Sales Support That Helps You Succeed  Free leads, with priority placed on prospects who are most likely to travel.  In-office travel events and walk-in traffic help drive daily sales opportunities.  Direct-to-consumer marketing supports Travel Agents and helps generate interest.  Exclusive Preferred Partner discounted rates and member benefits help you close the sale.  AAA Members travel more than average consumers, giving you access to an engaged travel audience.  Tools & Team Support to Reduce Administrative Work  Inside support structure designed to reduce administrative work.  Support from Air Desk and Inside Sales Agents.  Interactive group system that provides a seamless booking process.  Training, Certifications & Development  Free Travel Partner training certifications provided.  Travel benefits for completing online training programs, which may result in free or reduced travel.  Familiarization tours and cruises offered through developmental programs at no cost.  Exclusive Travel Agent Benefits  International Airlines Travel Agent Network Card (IATAN), with benefits that may include hotel and car rental discounts and deeply discounted rates from cruise and tour partners.  Complimentary membership with the American Society of Travel Advisors (ASTA).  Benefits:   At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth.  Health & Wellness  Medical plans with multiple coverage options, including HSA eligibility.  Prescription drug coverage.  Dental and vision benefits.  Employee Assistance Program (confidential support services).  Financial Protection & Insurance   Company-paid basic life insurance.  Optional supplemental life insurance and dependent coverage.  Short-term and long-term disability coverage.  Critical illness, accident, and pet insurance options. Retirement & Savings  401(k) plan to support long-term financial goals. 3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax. Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting. Additional company co