Virtual Service Representative

Inizio Engage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses.   We are   seeking   performance-driven, proven, ambitious, and competitive sales   and access   professionals who are willing to put forth discretionary effort to go the extra mile.    This is your opportunity to join Inizio Engage and represent a top biotechnology company!     Why   You’ll   Love Working Here   We believe great people deserve great support—at work and beyond.   That’s   why we offer a rewards experience designed to help you thrive personally, professionally, and financially:   Competitive pay that recognizes your experience,   expertise , and impact   Comprehensive benefits including medical, dental, and vision coverage;   accrued   paid time off; 401(k) with company match; disability and life insurance; and paid maternity and   paternity leave   Company-paid holidays so you can rest, recharge, and focus on what matters most   Recognition programs, contests, and awards that celebrate your contributions   Continuous growth opportunities through learning, leadership development, and career advancement support   A collaborative culture where your ideas are valued and your work makes a difference   We’re   also proud to be recognized for creating an exceptional employee experience:       Best Place to Work in BioPharma — 2022, 2023, 2025   Certified Great Place to Work® — 2021, 2023, 2025, 2026   Learn more:   https://www.greatplacetowork.com/certified-company/7003732     What will you be doing?      S upporting field teams in the execution of strategic plans and campaigns.   Support ongoing brand initiatives including transition from retail to specialty pharmacy partners, broadening brand awareness by fulfilling basic office needs that reinforce product   acquisition   within healthcare settings.   Engage with Healthcare Professionals in the support of   product access   points    and   management of client materials within assigned territories, including   marketing campaigns and patient support materials.   Establish phone   presence;   commanding & disarming, ability to create rapport, network, build, and   maintain   productive business relationships.    Adhere to new therapeutic areas and channels of business and adapt to organizational change.    Leverage and use customer networks,   resources   and tools via phone/web to expand connectivity,   reach   and interest across stakeholders.    Verify and complete required data entry including details of the target’s responses,   notes   and any   follow- through   actions   in accordance with   policies and procedures set by the client.    Maintain call productivity and metrics, which are required by Inizio Engage and the client.    Manage daily call activity to   optimize   time and maximize the achievement of   objectives .    Listen and respond appropriately to customer needs and questions, thereby ensuring acceptance of, or agreement with a “call plan”   objective .    Demonstrate thorough knowledge of the Client’s products and ensure clear,   concise   and   accurate   communication of product information   and benefits of specialty pharmacy   network   with target audiences using proper terminology.    Successfully complete the Client’s product training (self-study, testing, field work and classroom training at the Client’s site or electronically) and meet training expectations set by the Client   in order to   proceed to servicing the Client’s customers within the parameters of the program.    Effectively   and   timely   communicate   with the Virtual Sales Manager, Field Regional Sales Manager, and Field counterparts (as   appropriate)   on   project’s   progress.    Execute sales strategies in compliance with Federal Healthcare Program requirements, FDA’s promotional regulations, and Client policy.        What do you need for this position?      Bachelor’s degree or equivalent experience    2+ year of pharmaceutical or B2B sales experience  P revious   virtual/contact center sales experience   required   Strong technical acumen   Strong work ethic, ability to build rapport quickly    Positive attitude, adaptable to new situations    Is open to and actively   solicits   feedback on performance and skill development      The base pay range for this position is $53K – $98K per year. The final compensation offered to a successful candidate will be   determined   by factors such as experience, skills, internal equity, and business needs.   About Inizio Engage   Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local   expertise   and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.   We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.   To learn more about Inizio Engage, visit us at:   https://inizio.com/   Equal Opportunity & Inclusion   Inizio Engage is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and prac