Voice Engineer 2

Thanks & Regards Nandha KRG Technologies Inc. 25000 | Avenue Stanford | Suite 243 | Valencia, CA 91355 PH : 661 367 8000 x304  |nandha at krgtech.com Voice Engineer L2 Please note that all Move , Add - Changes are done by Service Desk and PC techs. The Voice operations engineer is an escalation point for NOC, Service Desk as well as PC techs. Requirements • Cisco Certified Network Associate (CCNA) Voice/Collaboration or higher level Ce1tification. - • Proficient in VoIP infrastructure and protocols- SIP, MGCP, SCCP and SRTP. Cisco Unified Communication Manager vl0.5 and above. - • Experience in Cisco Unified Call Manager Express and High Availability solutions. - • Minimum 3-5 years' experience providing and implementing network infrastructures and must have experience developing, operating, and managing a VoIP environment. - • Takes ownership of assigned tasks: motivated to improve system design, performance, and overall user experience. - • Strong understanding of Network Management implementation and Voice network. • Understanding of integrating Cisco Voice networks with other platforms. • Experience with implementation and management of Cisco Call Manager servers. - • Experience with the implementation and management of Cisco Prime Collaboration and modules. • Understanding the interfacing routers/switches with encryption devices. • Basic understanding of networking protocols, QoS etc. • Excellent oral and written communications skills.   SIP, MGCP, SCCP and SRTP. Cisco Unified Communication Manage Immediate HIRE