VP, Customer Engineering

About the Company Armada is the hyperscaler for the edge, delivering modular AI infrastructure from first deployment to AI factory with speed, scale and sovereignty. Named one of Fast Company's Most Innovative Companies and to the CNBC Disruptor 50, Armada’s solutions are deployed in over 60 countries globally for organizations ranging from energy to defense.  With nearly $500 million in funding to date, Armada is backed by leading investors including Founders Fund, Lux, BlackRock and Microsoft (M12), alongside strategic partnerships with Microsoft, Dell, Palantir, NVIDIA, SpaceX, and Skydio. We are building the infrastructure layer for sovereign and edge AI - rugged, deployable compute for customers that cannot rely on centralized cloud. Working at Armada means taking ownership, driving autonomy, and delivering impact. You’ll tackle challenges that haven’t been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada’s mission to bridge the digital divide for customers around the world.   About the Role Armada is seeking a visionary VP of Customer Engineering to lead a world-class, globally distributed team of Customer Engineers at the forefront of AI infrastructure and edge computing. This is a pivotal leadership role for a builder and operator who thrives at the intersection of cutting-edge AI technology and large-scale industrial deployment. As Armada accelerates adoption of its AI-powered edge platform spanning ruggedized modular data centers, GPU-accelerated inference, and real-time edge AI this leader will shape how we engage with customers globally: from initial technical discovery through validated, deployment-ready architectures. You will own the pre-sales technical lifecycle across all regions, ensuring our Customer Engineers operate with rigor, speed, and clarity in North America, EMEA, APAC, and emerging markets. The CE function guides customers from mission-critical AI ambitions and complex operational environments to scalable, field-proven Armada solutions taking each opportunity 80% of the way by scoping requirements, framing AI infrastructure trade-offs, validating feasibility, and ensuring full qualification before moving to detailed engineering. VP, Customer Engineering & Value Engineering   About the Role   Armada is seeking a visionary  VP of Customer Engineering & Value Engineering (Global)  to lead a world-class, globally distributed organization at the forefront of AI infrastructure and edge computing. This is a pivotal leadership role for a builder and operator who thrives at the intersection of cutting-edge AI technology, commercial execution, and large-scale industrial deployment.   This leader will  own and scale both the Customer Engineering (CE) and Value Engineering (VE) functions globally , ensuring tight integration between technical discovery, solution architecture, and business value articulation across the entire pre-sales lifecycle.   As Armada accelerates adoption of its AI-powered edge platform—spanning ruggedized modular data centers, GPU-accelerated inference, and real-time edge AI—this role will define how we engage with customers worldwide. From initial technical discovery through validated, deployment-ready architectures and quantified business outcomes, you will drive a consistent and high-impact motion across  North America, EMEA, APAC, and emerging markets .   The combined CE + VE organization guides customers from  mission-critical AI ambitions and complex operational environments to scalable, field-proven Armada solutions —taking each opportunity ~80% of the way by:   Scoping technical and business requirements   Framing AI infrastructure trade-offs   Validating feasibility and ROI   Ensuring full qualification prior to deep engineering engagement   You will build a  best-in-class global pre-sales engine  where:   Customer Engineering  drives technical discovery and architecture   Value Engineering  quantifies ROI, operational impact, and strategic value   Together, they accelerate revenue while enforcing discipline, consistency, and scale     What You'll Do   Build & Scale a Global Customer Engineering & Value Engineering Organization   Lead, coach, and develop a  globally distributed team  across North America, EMEA, APAC, and emerging markets   Own global hiring strategy across  Customer Engineering and Value Engineering , building presence in new regions and scaling existing teams   Establish operating rhythms, onboarding frameworks, and standards for  technical and commercial excellence worldwide   Create career pathways that develop  Customer Engineers into AI infrastructure architects  and  Value Engineers into strategic advisors   Build a culture of continuous learning across  AI, edge computing, and industrial deployments at scale   Drive AI-Focused Technical Discovery & Value-Based Solutioning   Champion a rigorous  AI-first discovery methodology , integrating both technical and value-based frameworks   Guide teams to uncover:    AI workload requirements   Business drivers and ROI levers   Data sovereignty and regulatory constraints   Connectivity realities across global environments   Ensure translation of complex environments into:    Validated edge architectures  (Galleon, Atlas, GPU stack)   Clear economic value propositions and business cases   Define standards for:    AI inference, real-time analytics, and ML pipelines   Value quantification, ROI modeling, and executive-level narratives   Elevate Global Pre-Sales Excellence (Technical + Value)   Set the global bar for:    Architecture quality   Discovery rigor   Value articulation   Proof-of-value frameworks   Standardize technical and commercial qualification frameworks ensuring opportunities are:    Technically feasible   Economically just