VP, Services

Job Title: VP, Services Job Description: Here at Entegris, we use advanced science to enable technologies that transform the world, and we are seeking employees who have the drive to continue that mission.   The Role:   Entegris is seeking a Vice President, APS Global Services to join our team.   This role   leads   the global service strategy, operations, and execution for the Advanced Process Solutions (APS) organization.   The VP, Global Services   is responsible for   developing a   best   in   class   global services organization and driving service strategy, operational excellence, and the evolution of APS’s service offering portfolio.   in class   global services organization and driving service strategy, operational excellence, and the evolution of APS’s service offering portfolio.    As a key member of the APS Leadership Team, this leader will shape the service vision, operating model, and   customer centric   culture that differentiates APS in the marketplace, while guiding a global team focused on accelerating service revenue growth, improving service delivery performance, and ensuring exceptional customer   satisfaction. centric   culture that differentiates APS in the marketplace, while guiding a global team focused on accelerating service revenue growth, improving service delivery performance, and ensuring exceptional customer satisfaction.   What   You’ll   Do :   Strategic Leadership & Organizational Development:   Build and lead a global services organization   of   field operations, service   product management, services   execution   and engineering professional s   Define and execute global services   strategy   that   supports   customer satisfaction, business growth, and service differentiation.   Assess and evolve organizational structure, talent, and capabilities to   maintain   a high-performing, customer-focused global team.   Promote a culture aligned with Entegris’ mission and PACE values.   Customer Experience & Retention:   Champion the global customer journey and lead continuous improvements to enhance customer satisfaction and loyalty.   Partnering closely with APS Business Unit leaders,   s trengthen   relationships with key customers and   lead   resolution of critical escalations.   Ensure service offerings deliver differentiated value aligned with evolving customer needs.   Financial & Operational Accountability:   Own the P&L for the Global Services organization, including strategic planning and annual budgeting.   Drive operational excellence through standardized processes, KPIs, dashboards, and global training.   Develop innovative service offerings aligned   to   market trends and   technology   advancements.   Cross-Functional Collaboration:   Partner with Sales, R&D, Operations, Product Management, and regional leaders to align service strategy with enterprise goals.   Bring customer insights to influence product roadmaps and serviceability.   Represent Global Services on the Entegris Leadership Team.   Governance, Compliance & Values:   Ensure all teams adhere to Entegris compliance policies, Code of Ethics, and operating standards.   Model PACE values and foster an inclusive, ethical, and safety-driven culture.   What We Seek :   Bachelor’s degree   required , advanced degree preferred.   15+ years of progressive leadership experience in global service operations or related fields.   Proven success leading large, complex service organizations in high-technology or advanced manufacturing environments.   Demonstrated ability to manage P&L, scale global operations, and drive revenue growth.   Expertise in   customer experience strategy, global service delivery models, and service commercialization.   Strong strategic vision, executive presence, communication, and stakeholder management abilities.     Outstanding   Candidates   Will   Have :   Experience driving major organizational transformations.   Deep understanding of global customer behavior and service economics.   Track record   of building high-performing leadership teams and succession pipelines.   Demonstrated innovation mindset and operational rigor.   Ability to influence enterprise-wide strategy across functions and regions   What We Offer:   At Entegris, we invest in providing   opportunity   to   our employees and   promote   from within. The new hire in this role will have the potential to grow and create relationships across the organization   and be recognized for   demonstrated   success and adherence to company PACE values.   Our total rewards package goes   above and beyond   just a paycheck. Whether   you’re   looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals.   Generous   401(K) plan with an impressive employer match    Excellent   health, dental and vision insurance packages to fit your needs    Flexible work schedule and 11 paid holidays a year   P aid time off (PTO)   policy that empowers   you   to take the time   you   need to recharge   Education   assistance   to support your learning journey   Values -driven culture   with colleagues that rally around People, Accountability, Creativity and Excellence.   At Entegris we are committed to   providing   equal opportunity   to   all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities,   achievements   and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.   Entegris strongly encourages   all of   its employees to be vaccinated against COVID-19. At Entegris, COVID-19 vaccination is preferred but not   required   at this time.