VP, Strategic Account Executive - Virtual (Northeast US)

Our Story At Alight, we believe a company’s success starts with its people. Alight embraces values that come directly from our people – purposeful, human, united and growth-minded – reflecting our inclusive culture and promise that our clients expect. We are passionate about connecting purpose with impact.  Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management. Our Benefits With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities – all within a thriving global organization. Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 6 years in a row. Great Place to Work Thanks to the work of every colleague, Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.” To learn more about our company culture and awards Click Here. We invite you to join our team!  Learn more at careers.alight.com .  This is a virtual role and is open to candidates that reside in the Northeast region of the United States. Overview The Strategic Account Executive (SAE) is responsible for deepening and expanding Alight’s relationships with existing clients. This role blends credibility, executive presence, and a client-first mindset to ensure retention, solve challenges, and uncover growth opportunities across current accounts. The SAE is polished, professional, and comfortable engaging at the highest levels of a client’s organization. Responsibilities Serve as a trusted advisor to CHROs and senior client leaders, presenting confidently and building executive-level relationships. Develop deep credibility with clients by understanding delivery nuances, supporting teams through escalations, quality issues (E&Os), and change order negotiations. Use this credibility and executive presence to broaden connections across client organizations, meeting additional leaders, identifying challenges, and linking them to Alight’s solutions. Lead renewal and retention strategies, including preparation, presentation, and negotiation, ensuring long-term client satisfaction. Apply a client-first, growth-oriented mindset—leveraging existing access and relationships to cross-sell and expand business. Collaborate with internal partners to address client challenges, coordinate resources, and deliver ROI/VOI-driven solutions. Tailor deal approaches to client personalities and processes, designing unique solutions rather than one-size-fits-all strategies. Conduct regular performance reviews with clients to share results, address concerns, and identify new opportunities for growth. Qualifications 5+ years of success in account management, client success, or strategic sales within HR, consulting, brokerage, healthcare, or related industries. Proven track record managing mid-to-large employer accounts (5,000+ employees). Polished, professional presence with strong executive communication, influencing, and negotiation skills. Deep understanding of Alight’s solutions and delivery, with the ability to navigate client-specific nuances. Strong problem-solving skills with the ability to create innovative, client-specific strategies. Growth mindset with proven ability to identify and close expansion opportunities. Collaborative approach with a passion for long-term client partnership and retention. Excellent organizational, administrative, and interpersonal skills, with a keen ability to manage complex relationships. Exceptional negotiation and influencing skills, with the ability to persuade and collaborate effectively with clients, brokers, team members, and leadership. Demonstrated ability to meet goals and manage a complex portfolio of accounts. Skilled in facilitating strategic planning discussions, helping clients define and achieve key objectives. Strong listening, inquiry, and communication skills, with the ability to translate strategic discussions into clear, actionable plans. Travel Expectation 25-50%  (sometimes on short notice) to support meetings with clients Application and Interview By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Alight requires all virtual interviews to be conducted on video.  Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with di