Warehouse Supervisor

Salary Range: $70,000-$90,000 Schedule: M-F 7am-3:30pm  At Nordic Naturals we respect each individual for their uniqueness and the value they bring to our organization. We place an emphasis on self-empowerment and positive inner development. Our practices instill values that are integral to functioning as individuals and as a collective whole. We work interactively as an organization to encourage goal setting and excellence in both our personal and professional lives. Our team embodies a culture of integrity and we encourage everyone to live longer, healthier lives. POSITION SUMMARY As a Warehouse Supervisor, you will own daily execution for assigned warehouse operations, ensuring productivity, accuracy, safety, labor efficiency, and on-time completion of work. This role leads daily start-up meetings, reviews attendance and labor availability, adjusts staffing based on workload, monitors job and order progress, and communicates risks or delays across departments. The Supervisor is responsible for driving measurable performance improvements through data analysis, employee coaching, accountability, and continuous improvement initiatives. This includes building and maintaining performance tracking tools, reviewing daily and weekly metrics, developing employees, and ensuring operational decisions are supported by measurable data. Supervisors may be assigned to specific functional areas, but are expected to maintain cross-functional knowledge and support overall warehouse performance. This role is expected to operate with a manager-level ownership mindset, using data, coaching, and structured follow-up to improve department performance. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.  Essential Function Statement(s) ● Operations Leadership o Oversee assigned warehouse functions (Line, VAS, operations, Material Handling, etc.) o Ensure work is completed accurately, efficiently, and on time o Monitor workflow, staffing, and daily production needs to meet goals o Communicate job status, order progress, risks, labor constraints, and recover plans across departments in a clear data oriented manner ● Performance Management & Coaching o Conduct regular 1:1 chick-ins with employees and Team Leaders o Identify individual and team performance gaps using observation, data, and documented expectations; implement structured improvement plans o Lead coaching, development, documentation, corrective action, written warnings, and Performance Improvement Plans in partnership with Warehouse Manager and HR o Drive employee engagement, cross-training, skill development, accountability, and readiness for advancement o Set clear daily expectations for Team Leaders and employees and follow up on results o Hold employees accountable to productivity, quality, attendance, safety, and behavioral expectations ● Data & Analytics o Build, Maintain, and improve performance tracking systems (Spreadsheets, Dashboards, databases, etc.) o Establish, track, and improve KPIs including productivity, labor utilization, accuracy, attendance, rework, workflow efficiency, and on-time completion o Analyze daily, weekly, and monthly trends to identify inefficiencies, performance gaps, staffing issues, and improvement opportunities o Ensure operational decisions, staffing changes, coaching, and process improvements are supported by data whenever possible o Develop new tracking tools and reporting methods where visibility gaps exist o Maintain daily performance reporting for assigned area, including planned vs. actual output, labor hours, productivity, quality, and completion status o Candidates and employees in this role must be comfortable using Excel or Google Sheets, including formulas, filters, pivot tables, and basic data analysis o Ability to translate data into clear actions, follow-up plans, and measurable results is required ● Reporting & Accountability o Provide weekly and monthly updates including: ▪ Department performance against KPIs ▪ Labor plan vs. actual results ▪ Productivity, accuracy, attendance, and safety trends ▪ Employee performance insights ▪ Root causes of misses ▪ Corrective actions and owners ▪ Data-driven recommendations o Track all action plans with owners, due dates, status updates, and measured results ● Process Improvement o Identify inefficiencies and implement measurable improvements across assigned areas. o Collaborate cross-functionally with Warehouse, Planning, Customer Service, Quality, Inventory, and other departments to improve overall warehouse performance. o Maintain and update SOPs to reflect current best practices o Lead or support at least one documented process improvement initiative per quarter ● Safety & Compliance o Attend and actively participate in all required safety meetings o Ensure team compliance with all safety standards, PPE requirements, equipment rules, housekeeping expectations, and safe work practices o Address unsafe behaviors immediately and document recurring issues o Partner with Warehouse Manager, Safety, and HR on incident follow-up, corrective actions, and prevention ● SOP Development, Training Documentation o Develop and maintain detailed SOPs for all processes within assigned areas o Ensure SOPs are regularly reviewed, updated, and aligned with current operations o Train employees and Team Leaders on SOPs, process changes, quality expectations, and safety requirements o Maintain accurate records of training completion and updates o Ensure consistency and accountability through standardized procedures o Verify training effectiveness through observation, performance data, and follow-up coaching ● Cross-Functional Coverage & Business Continuity o De