Windows System Administrator (L3/L4)

shijo KRG Technologies, Inc., shijo(at)krgtech.com 25000 Avenue Stanford, Suite #243, Valencia, CA 91355 Direct: 661-310-0202 Windows System Administrator (L3/L4) Skills: Microsoft Windows System Administration, Clustering, Active Directory, 7+ years of Experience Job Description: L3 – The L3 Role involves senior level troubleshooting / Root Cause Analysis (RCA) for areas including, but not limited to: · Active Directory (AD) related issues – DNS zone issues; Sites/Subnets review; Verify if AD issue is within scope identified by IT Risk team. If not, refer issue to IT Risk AD workgroup. · Microsoft (MS) Clustering issues – Verify issue is not due to non-Cluster aware software installations; troubleshoot heartbeat, quorum, cluster services, cluster resource issues. Engage, and work with, MS when needed. · Hardware – Take over for L2 team for out of warranty servers where site involvement is needed to engage OEM or 3rd party hardware support team. Own/manage/track to repair. · Advanced server support – Own server issues outside of, or unresolvable by, L2 team skill sets · Client support – Provide recommendations for configuration or other improvements to the environment Windows System Administrator (L3/L4) Skills: Microsoft Windows System Administration, Clustering, Active Directory, 7+ years of Experience Job Description: L3 – The L3 Role involves senior level troubleshooting / Root Cause Analysis (RCA) for areas including, but not limited to: · Active Directory (AD) related issues – DNS zone issues; Sites/Subnets review; Verify if AD issue is within scope identified by IT Risk team. If not, refer issue to IT Risk AD workgroup. · Microsoft (MS) Clustering issues – Verify issue is not due to non-Cluster aware software installations; troubleshoot heartbeat, quorum, cluster services, cluster resource issues. Engage, and work with, MS when needed. · Hardware – Take over for L2 team for out of warranty servers where site involvement is needed to engage OEM or 3rd party hardware support team. Own/manage/track to repair. · Advanced server support – Own server issues outside of, or unresolvable by, L2 team skill sets · Client support – Provide recommendations for configuration or other improvements to the environment All your information will be kept confidential according to EEO guidelines.