Winter 26/27: Host/Busser

Copper Mountain Resort is a vacation destination located 75 miles west of Denver, Colorado in the heart of the Rocky Mountains. Three vibrant, pedestrian-friendly village areas host lodging, retail outlets, restaurants, bars, and family activities. During the winter months, Copper's world-class terrain offers skiing and riding for all ages and abilities. Each summer, the mountain transforms into a playground for hikers, mountain bikers, and anyone seeking a genuine Colorado experience. Copper Mountain Resort is also home to Woodward Copper action-sports camps, programs, and training facility. Job Title: Host/Busser Job Status: Seasonal Compensation and Benefits: Compensation: Proposed hiring rate of $15.00+, actual pay will be adjusted based on experience.  Benefits: This is a seasonal position eligible for season pass for employees/dependents and privileges at several other resorts.  Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.    Job Summary: Coordinate the efficient flow of business through the dining room and surrounding areas; be conscious of flow for servers and kitchen alike. Assists in coordinating efficient clearing and re-setting of the dining areas. This includes continual rotation of job duties that include but are not limited to: Host, bussing, guest service, food expediting, food handling, food runner, bar backing, sanitation and cleanliness standards, snow removal, stocking, dining room side work, trash removal, dishwashing, etc. Must be able to lift and carry items up to 50 lbs. and occasionally and/or up to 20 pounds frequently. If bar backing must be able to assist with the lifting of kegs for up to 150 lbs. Ability to be on one’s feet for excessive time periods of up to 6 hours.     Essential Duties and Responsibilities: Balance seat counts for servers, communicate with team  Seat in a manner that best benefits kitchen: spread out seating so that it is even throughout the meal period  Seat guests in a friendly manner as soon as possible, deliver menus  Act as a liaison between server, front door and management  Buss tables and re-set as needed  Assist with bar backing duties when needed as restocking supplies, cleaning glassware, changing kegs, replace alcohol product, restock garnishes  Support members through teamwork and mutual respect  Be sure our guests have what they need (menu, water)  Clear all plates, silverware and glassware in a friendly manor immediately  Re-fill water and drinks as needed  Clean-up as needed  Answer inquiries from guests  Make the guest feel welcome  Engage in small talk  Smile always  Host shall be available to our guests and employees at all times.   Answer all incoming phone calls in a timely, professional and courteous manner. Assist with to-go orders.  Listen to all messages, return all phone calls both from phone answering  Clock in for your shift once appearance requirements are met and in uniform  Go through reservations, make sure servers are seated fairly and also timed correctly  Assist with waitlist coordinating with team and communicating with guests  Be sure doors are unlocked and windows are clean  Music system and TVs on, appropriate station and volume  Attend daily staff meeting  Check with Manager for any special events  Be sure to receive mountain information, keep available for our guests  Be sure restaurant is ready to open before seating guests  Be sure host stand is well equipped and clean  Clean menus  Sufficient wrapped silverware for the day’s business  Sanitizer bucket with clean rag stored in the liquid  Prepare wait list, have it ready to go  Check printer paper on all POS systems  Check credit card paper and ribbon, be sure to have a back-up  Maintain work area, keep it clean and organized  Prepare seating chart and assign server sections  Review the shift with MOD  Proper food and beverage service (specific to style of restaurant).  Proper sequence of service (specific to individual restaurant).  Other Duties as Assigned:  This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of POWDR-Copper, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.   Functions as an ambassador of Copper Mountain, modeling and sharing the Copper “culture” with our guests and employees.  Upholds the most professional image.  Continually strives to exceed our guest’s expectations and create memories for our guests and staff.  This position is a seasonal position and may have fluctuations in hours worked based upon overall business volumes.  Personal Attributes: Is honest and has the highest integrity  Is able to handle and manage confidential information  Professional appearance.  Adheres to all grooming guidelines  Follows established policies and procedures  Is supportive of Core Values  Sets the example for others and is above reproach  Is comfortable to challenge established policies and procedures, but once established, is supportive of those rules.  Is organized in tasks.  Sees projects through to the finish.  Has good follow-through and makes it a habit of getting back to people on issues.  Can handle fast paced, potentially high-pressure environment  Is flexible with hours and days of work  Is able to work any hours of the day, any days of the week  Prioritizes and re-prioritizes personal time and work, to have good balance in life  Basic Requirements: Must be able to lift and carry items up to 50 lbs. and occasionally and/or up to 20 pounds frequently.  If bar backing must be able to assist with the lifting of kegs for up to 150 lbs.  Ability to be on one’s feet for excessive time periods of up to 6 hours  Must own non-slip shoes  Must be at lea