Product Manager

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. NBCUniversal’s Enterprise Product Team builds products that provide essential capabilities to organizations throughout NBCUniversal. The team leverages deep relationships with our business engagement and engineering counterparts to build cohesive, end-to-end solutions for their clients or users. The product portfolio is aligned around critical NBCU functions such as Content/Title Management, Data & Analytics, Scheduling & Distribution, and Content Sales. As a part of the Product team, you will be responsible for several products in your department.  You will be in constant communication with clients on anything product related, including development progress, deliverables, and timelines. You will lead grooming sessions, and execute product demos, and walkthroughs.  You are an expert in your area’s product features, capabilities, and functionality.  You will be a consultant on new multi-product initiatives or programs.  You will be a mentor to Product Specialists.  Responsibilities: Product Lifecycle Management Manage the end-to-end life cycle of products, from ideation through delivery and ongoing optimization. Define and own overall product vision, strategy, and success metrics for key initiatives, including data warehouse and business intelligence platforms. Roadmap & Backlog Ownership Develop and maintain feature roadmaps, prioritizing capabilities based on business needs and strategic goals. Lead grooming sessions to ensure a consistently up-to-date backlog of clearly defined features and user stories. Fully document product features and capabilities in JIRA, including measurable acceptance criteria. Stakeholder Engagement & Requirements Gathering Collaborate across functions (Engineering, Ad Sales, Programming, Operations, Product, Architecture) to capture and analyze requests, define data needs, and align priorities. Translate complex business requirements into actionable product features and conceptual models. Technical Collaboration & Solution Design Partner with architecture and solutions leaders to identify optimal technical solutions that meet client and business needs. Work closely with engineering teams and vendors to implement automation and workflow optimizations. Data-Driven Product Development Perform hands-on data exploration and analysis of large datasets to inform product decisions and enable data-driven features. Continually leverage business insights and analytics to refine platform strategy and solve high-impact problems. Quality Assurance & Compliance Define and execute user acceptance testing for new features and integrations. Ensure all workflows and vendor deliverables adhere to NBCUniversal standards and industry regulations. Incident & Change Management Coordinate resolution of operational issues promptly to minimize disruption. Manage change requests effectively to maintain stability in live environments. Reporting & Analytics Track and report on vendor performance metrics (uptime, error rates, turnaround times). Provide actionable insights and recommendations to improve service quality and operational efficiency. Documentation & Governance Maintain comprehensive documentation for processes, integrations, and SLAs. Ensure all product and vendor workflows comply with internal standards and regulatory requirements. Requirements: Bachelor’s degree or equivalent experience required. 5+ years of relevant work experience in the technology or media industry. 3+ years’ experience in a role demonstrating strong technical, quantitative, and analytical skills. 3+ years’ experience in a role exhibiting excellent written and oral communications, effective interpersonal skills, project management, and strong formal presentation abilities. 3+ years Product management experience in media, gathering client requirements, writing product and/or technical specifications, working with development teams, and managing product roadmaps as well as launches 2+ years of direct client engagement experience Desired Characteristics: Expertise in the SDLC process, with a focus on scoping, iteration planning, user story and acceptance criteria writing, rollout management. Strong analytical and problem-solving skills - capable of assessing ambiguous situations, evaluating diverse factors, and adapting existing approaches to devise effective solutions. Proven ability to influence and collaborate with senior stakeholders - including those unfamiliar with the subject matter, by tailoring communication style and providing