Sr Mgr, Retail Commercial (Merchandising)
NBCUniversal · California
📍 Universal City, CALIFORNIA, usvia smartrecruitersPosted 2026-06-08
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NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Universal Products & Experiences Overview:
At Universal Products & Experiences (UP&E), we don’t just create products—we create a universe that fans can hold in their hands, wear, play, read, and experience every day. From Jurassic World’s roaring adventures to the playful charm of Minions and the timeless wonder of Back to the Future, we transform stories into unforgettable moments that spark joy across the globe.
UP&E has grown rapidly while keeping the energy, agility, and inventive spirit of a start‑up. Our mission is bold: to take imagination beyond the screen and into the real world through innovative products, immersive retail moments, and extraordinary theme park destinations. We bring both Universal-owned and third‑party worlds to life across expansive theme park destinations, e‑commerce platforms, live entertainment venues, and global retail partnerships—fueling fandom everywhere it lives. Whether it's iconic toys, fashion collaborations, books, collectibles, lifestyle products, or cutting‑edge video games, we work with world‑class licensees and creators to make our universe tangible.
Here, creativity meets technology, and strategy meets storytelling. We connect design, commercial excellence, and fan passion to deliver experiences that millions cherish—inside the parks and far beyond them. As part of Universal Destinations & Experiences, you’ll join a global team that thrives on collaboration, imagination, and the power of culture‑shaping ideas. Your work will inspire fans, uplift communities, and leave a lasting mark on entertainment history.
We believe in a workplace where every voice matters, every perspective is valued, and every colleague can shine. That’s how we strive to be an employer of choice for talent and a partner of choice for retailers, licensees, and creators who share our passion for world‑class storytelling. If you’re ready to bring imagination to life and create moments that resonate worldwide—your next adventure starts here.
Join us and help create moments that matter.
https://www.universalproductsexperiences.com/
Universal Products & Experiences is committed to attracting and retaining a diverse workforce of the highest caliber. We are committed to fostering equitable and inclusive environments that honor the experiences, perspectives, and uniqueness of each colleague.
It is the policy of NBCUniversal and NBCUniversal's affiliated businesses to consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by applicable law.
The Sr. Manager of Retail Commercial (Merchandising) leads the in-market execution and integration of retail commercial strategies across assigned parks, stores, and destinations, translating global merchandising, planning, and retail guest experience strategies into actionable assortment, inventory, and assortment plans that drive revenue, margin, and guest satisfaction.
Reporting to the VP, Retail Commercial Strategy, this role owns area-level retail performance and serves as the primary link integrating the strategic direction into store execution. Partners cross-functionally across Merchandising, Planning, Retail Operations, Visual/Creative, and Store Design to ensure alignment of product, space, and storytelling to deliver a cohesive and high-performing retail experience.
Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.
Major Responsibilities
Commercial Strategy & Retail Performance ( 20%)
Execute retail commercial strategies at the park and location level, aligning with global merchandise and local financial and guest experience goals.
Influence and drive topline performance for assigned areas, including per cap, revenue, margin, and productivity metrics (sales per square foot/per item/per face-out).
Translate guest, location, and seasonal strategies into localized assortment, pricing, and promotional plans.
Identify in-season risks and opportunities in performance and lead timely course correction.
Assortment & Location Strategy (20%)
Lead the development and execution of location-specific assortments aligned to guest demographics, brand/theme profile, category, and seasonal needs.
Partner with Global Merchandising, Inventory Planning, and Brand Management to influen
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