Rink Operations Lead

LEGENDS GLOBAL, the leader in privately managed public assembly facilities, has an immediate opening for a Rink Operations Lead to support the overall daily operations of the ice rink facility, and ensure a safe, clean, and customer-focused environment. This role assists in supervising staff, coordinating programs and events, maintaining facility equipment and standards while supporting revenue growth initiatives. The Rink Operations Lead plays a key leadership role during assigned shifts and acts on behalf of the Operations Manager when needed. Oversee general ice rink related facility maintenance; and proper delivery of event-related services. Performs the following duties personally or through a subordinate: Essential Duties and Responsibilities Include the following. Other duties may be assigned. Assist in supervising daily rink operations, including public skate, hockey, figure skating, and special events Monitor ice quality and coordinate resurfacing schedules Ensure facility cleanliness, safety, and compliance with all regulations Conduct routine facility inspections and report maintenance needs Coordinates shutdown and start-ups of utilities when necessary and performs regular chiller checks on the ice skid Open and close cashiers ensuring that revenue and cash count reconciles with sales recorded Assist during Arena/Stadium conversions from ice shows and other configurations when needed Supervise front-line staff including skate guards, rink attendants, concessions, and guest services Assist with various administrative duties Supervisory Responsibilities            Directly supervises Support Staff. Carries out supervisory responsibilities in accordance with LEGENDS GLOBAL's policies and applicable laws. Responsibilities include opening and closing the rink; handling transactions and ensuring revenue counts match sales in the cash register; supervising all part-time staff on duty ensuring policies are followed and breaks are given at adequate times; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience       Requires a high school diploma/GED Be licensed to operate a motor vehicle OSHA safety certification is preferred Skills and Abilities             Ability to prioritize and to handle multiple projects simultaneously Good written, verbal and interpersonal skills required; ability to interact with all levels of staff including management Must be highly motivated and able to work independently Professional presentation, appearance, and work ethic 2–4 years of experience in ice rink, recreation, sports facility, or hospitality management preferred Strong leadership and team development skills Knowledge of ice rink operations and equipment preferred Excellent communication and conflict resolution abilities Ability to work flexible hours including nights, weekends, and holidays CPR/AED/First Aid certification (or ability to obtain within 60 days) Computer Skills   To perform this job successfully, an individual should have sufficient computer skills to operate BMS / other automated systems.  Applicants should have adequate knowledge of normal business applications such as Windows 10, Microsoft Office, Adobe, et cetera.           Other Qualifications  Ability to work with limited supervision and as a team member Requires ability to work flexible and extended hours, including nights, weekends and holidays, in addition to normal business hours Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This position requires heavy lifting, climbing, carrying, stooping, crawling and equipment operation. The position requires work both indoors and outdoors and is subject to adverse conditions. Compensation The pay rate is $19/hour Note The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants that need reasonable accommodation to complete the application process may call 209.373.1470. Adventist Health Arena 248 W. Fremont St Stockton, CA 95203 LEGENDS GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.  VEVRAA Federal Contractor