Network & Telecom Services Lead

Job Description: Job Summary This position is based on‑site and requires four days per week in the Brea office to support collaboration and business needs. The Network & Telecom Services Lead is responsible for leading the design, implementation, and operations of Envista’s global network and telecommunications infrastructure. This role provides both technical leadership and resource management while driving strategy across enterprise networking, unified communications (Cisco Voice, Microsoft Teams), and contact center platforms (Genesys). This position will ensure a secure, scalable, and high-performing network environment while aligning technology initiatives with business priorities. Responsibilities Strategy & Partnership While this role does not have direct people management responsibilities, the Network & Telecom Services Lead will mentor and develop a team of network and telecom engineers, fostering a high-performance and collaborative culture. There may be opportunity for this role to directly manage people in the future. Define and execute network and telecom strategy aligned with business objectives and digital transformation initiatives Partner cross-functionally with Infrastructure, Security, Cloud, and Business teams to drive innovation and service excellence Manage vendor relationships, including MSPs, telecom carriers, and technology providers Develop and manage budgets, capacity plans, and technology roadmaps Network & Infrastructure Management Oversee the design, implementation, and operation of WAN, LAN, and data center networks Ensure a cost-effective, reliable, and secure corporate network infrastructure Lead implementation of modern architectures (SD-WAN, Zero Trust, cloud networking) Ensure high availability, performance monitoring, and capacity planning across the enterprise Drive network standardization, automation, and continuous improvement initiatives Telecom & Collaboration Services Own and manage enterprise telecom services, including: Cisco Voice (CUCM, Unity, Contact Center) Microsoft Teams (Voice, collaboration, integrations) Genesys Contact Center platforms Ensure seamless integration between voice, collaboration, and network services Optimize user experience, reliability, and cost across telecom platforms globally Lead telecom modernization initiatives (cloud voice, UCaaS, CCaaS) Security & Compliance Partner with security teams to enforce network security standards and best practices Oversee implementation of Zero Trust architecture and secure access technologies Ensure compliance with corporate policies, regulatory requirements, and audit standards Operations & Incident Management Ensure proactive monitoring, incident response, and root cause analysis Drive SLA adherence and continuous service improvement Oversee troubleshooting of complex network and telecom issues Architecture & Innovation Evaluate and implement new technologies to enhance performance, scalability, and security Lead network assessments and modernization efforts Maintain accurate documentation including diagrams, configurations, and processes Job Requirements: Minimum Requirements Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience) 15+ years of experience in network engineering Proven experience managing enterprise-scale network and telecom environments Strong experience in vendor, project, and stakeholder management Demonstrated ability to lead complex, cross-functional initiatives Technical Expertise Networking Cisco technologies (CCNP or equivalent; CCIE preferred) WAN (SD-WAN), LAN, QoS Data center networking (Cisco Nexus) Security Palo Alto (Panorama, GlobalProtect, User-ID) Cisco ISE (802.1x wired/wireless, TACACS+) Cisco ASA / VPN technologies Zero Trust architecture Zscaler (preferred) PKI knowledge Wireless Cisco WLC 802.1x, MAB FlexConnect deployments Telecom / Collaboration Cisco Voice (CUCM, Unity, gateways) Microsoft Teams (Voice and collaboration services) Genesys Contact Center SIP, VoIP, session border controllers (SBCs) Cloud & Data Center AWS and Azure networking VMware vSphere Preferred Skills & Experience 3+ years in a leadership role Strong analytical, troubleshooting, and decision-making skills Excellent communication and leadership capabilities Experience in a Managed Service Provider (MSP) or hybrid support model Target Market Salary Range: Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational needs. The disclosed reasonable estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.  At Envista, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The total compensation package for this position may also include an annual performance bonus, medical/dental/vision benefits, 401K match, and/or other applicable compensation plans. $187,300 - $228,900 Operating Company: Corporate Envista is a global leader in the dental industry, uniting more than 30 trusted brands—including DEXIS, Kerr, Nobel Biocare, and Ormco—under one mission: partnering with dental professionals to improve patients’ lives. With a heritage of category-defining innovation, our brands have shaped modern dentistry: Nobel Biocare introduced the first dental implant, Ormco is a pioneer in both traditional and digital orthodontics, DEXIS has long been at the forefront of 2D, 3D and intraoral imaging, and Kerr has supported clinicians for over 135 years. Our high-pe