Account Manager

LGG INDUSTRIAL   LGG INDUSTRIAL is a solutions-driven national distributor of hoses, gaskets, and conveyor products. Our skilled colleagues serve customers in various industrial segments to improve their operations and reduce their total cost of ownership. With locations across the United States and Canada, we aim to deliver consistent service and support across North America.   We desire to create an employee-centric place to work, a place where you can develop your skills and grow as a professional. We provide training and advancement opportunities to build a career and life-work integration to keep you at your best.  Our philosophy is that the success of our business is directly dependent upon the health and safety of our associates. We focus on maintaining a safe work environment and strive to achieve zero injuries through our safety-first culture. For more information, please visit www.lggindustrial.com   Role Profile   Position:   Account Manager  Job Location:   Benicia, CA Job Type:   Full-Time  Status:   Exempt  Summary of the Role    The function of the Account Manager is to successfully develop and strengthen LGG Industrial's relationships with customers,   identifying   needs and opportunities within and across product lines and provide value to customers while strengthening business results.   Works as part of a collaborative team to drive sales by focusing on acquisition, development,   retention   and management of strategic customers in designated territories.   Responsibilities    Must maintain 100% commitment to safety policies and procedures    Promotes and sells company products, systems, and services to new and existing customers    Develops and manages a strategic and comprehensive territory plan to exceed targets for gross profit and sales    Builds and maintains strong relationships with new sales prospects, existing customers, and internal support personnel through consistent communication both onsite and virtual    Collaborates   with internal business partners to provide   value added   solutions that make a material impact   for   our customers while driving profitable revenue    Partners with internal teams to maintain accurate data and efficiencies    Provides consistent communication with customers to include business reviews, order status, pricing,   on-time   delivery,   etc.    Occasional customer support after traditional business hours as appropriate    Optimizes   CRM   utilization   for pipeline management and consistent call note activity    Perform other duties as trained and qualified for     Skills and Abilities    Possess excellent customer service skills and the ability to interact with customers, and team-members in a professional manner    Strong organizational and communication skills, above average mechanical aptitude, and the ability to   interact   with a diverse customer base    Presentation skills with   the   ability to read   an   audience   and tailor message s   to its needs    Strong computer skills including proficiency in Microsoft Word, Outlook, and Excel    Strong mechanical aptitude with the ability to successfully operate tools and machinery    Minimum Qualifications   Must have either 2+ years of sales, service, and/or industrial distribution experience or a college degree in Industrial Distribution or related degree program    Must have   valid   driver’s license and a clean driving record   Background checks and drug screening may be   required   (by Company, Customer or DOT requirements in working on-site and operating equipment as   required   or   permitted   by law)   Requires   proficiency   in math skills including addition, subtraction,   multiplication,   and division in units of measure. Additionally,   must   be able to perform calculations using whole numbers,   fractions   and decimals    Ability to travel within assigned territory, which would include automobile and/or airplane plus overnight travel    Ability to work nights and weekends, as required    Ability to work overtime, as required    Reliable transportation is a must   Preferred Qualifications   3-7 years of proven outside industrial sales experience    2 years of petrochemical sales experience supporting refinery customers across Northern California. University   degree in engineering, business or related area of study preferred; will consider equivalent work experience    Ability to use sales process to uncover customer objections/concerns, and determine appropriate solutions    Product knowledge in hose, gasket and conveyor systems a plus    Physical Requirements and Work Environment   This role includes a mix of office and field environments. A minimum of 60% of your work week will be spent in the field visiting customer sites, which may include warehouses, industrial facilities, or construction environments. Customer site visits may involve exposure to varying environmental conditions such as noise, temperature changes, or dust. The balance may include working in an office environment using standard office equipment (such as computers, phones, and printers)   Reasonable accommodations are available to support individuals with disabilities in performing the essential functions of this role.   Ability to work in a stationary position for extended periods of time.   Frequent operation of a computer, keyboard, mouse, and other standard office equipment.   Ability to travel to customer locations and job sites as needed, which may involve driving or other modes of transportation.   Ability to move freely throughout the job site, including on occasional uneven surfaces, for extended periods of time.   Ability to ascend and descend ladders or stairs, as required.   Ability to comprehend and follow instructions and safety procedures.   Ability to read, write and communicate in English   Ability to comprehend documents such