Senior Financial Analyst

Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce , Feedonomics , and Makeswift , we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you. We’re looking for a Senior Financial Analyst to serve as the finance lead for our Global Go-to-Market (GTM) organization, supporting Sales, Marketing, and Strategy. In this high-visibility role, you’ll own the financial story behind global GTM revenue, manage the full P&L lens on Sales, Marketing, and Strategy costs across all regions, and act as a trusted strategic advisor to executive leadership. You’ll be the go-to person when the business needs fast, rigorous ad hoc analysis to inform critical decisions. This is an ideal role for a self-starter who thrives on ambiguity, takes ownership of complex global workstreams, and can seamlessly shift between deep-dive modeling and executive-level storytelling. You won’t wait to be told what to analyze — you’ll see the opportunity, build the case, and bring recommendations to the table. What You’ll Do: Own the end-to-end financial management of global GTM bookings and revenue, including Sales-sourced, Marketing-influenced, and strategically driven revenue streams across all global regions Build, maintain, and continuously improve dynamic financial models for MRR/ARR forecasting, churn and expansion revenue analysis, and scenario planning Evaluate and track key GTM efficiency and investment metrics — including LTV:CAC ratio, Magic Number, Rule of 40, and program ROI — to inform strategic spend decisions and assess overall go-to-market health Lead the monthly and quarterly financial close process for GTM across SaaS and COR/OPEX, including revenue recognition, cost accruals, and executive-ready variance commentary Prepare variance analysis, budget-vs-actual reports, and executive commentary packages for the CFO and leadership team Translate complex financial concepts and analysis into clear, accessible language for non-finance stakeholders — ensuring GTM leaders have the context and clarity needed to make informed, confident decisions Partner with executive leadership to proactively surface data-driven recommendations on GTM spend optimization, Sales and Marketing investment allocation, and high-impact growth opportunities across regions Own bottoms-up headcount forecasting for the Global GTM organization across Sales, Marketing, and Strategy, dynamically accounting for moving pieces including new hires, backfills, exits, transfers, and timing shifts to maintain an accurate and real-time view of people costs Support annual budgeting and long-range planning cycles for the GTM organization, incorporating top-down targets and bottoms-up Sales, Marketing, and Strategy-level builds Identify and implement process improvements to increase reporting accuracy, reduce cycle times, and improve data integrity across GTM financial operations Enthusiastically leverage AI tools and emerging technologies to streamline financial workloads, automate repetitive tasks, and unlock new efficiencies across forecasting, reporting, and data analysis workflows Who You Are: You’re a self-starter who takes ownership and runs with it. You don’t need hand-holding or step-by-step direction — you’re comfortable operating independently in a fast-moving environment, proactively identifying what needs to get done and executing with minimal oversight. You thrive when given latitude, hold yourself to a high bar, and bring structure and clarity to ambiguous situations. You’re equally comfortable diving deep into a model and presenting a clean, confident narrative to a C-suite audience. Who You’ll Work With: This role sits at the center of the business and partners deeply across functions. Your primary stakeholders will be the Chief Sales Officer (CSO), Chief Marketing Officer (CMO), and Chief Strategy Officer. Day-to-day, you’ll collaborate cross-functionally with: Accounting — for GAAP revenue recognition and cost accounting Data Operations — for bookings data sourced from Tableau Sales Compensation — for commissions, quota setting, and attainment tracking HR — for headcount planning, org changes, and people cost accuracy What You'll Bring: Bachelor’s degree in Finance, Accounting, Economics, or a related quantitative field 5+ years of progressive experience in financial analysis, FP&A, or a related function within a SaaS, technology, or ecommerce company Strong proficiency in Excel/Google Sheets (complex formulas, pivot tables, multi-tab financial models) and SQL Familiarity with ERP systems (NetSuite, Sage Intacct) and planning tools (Adaptive Insights, Anaplan) Deep understanding of SaaS metrics and unit economics: ARR, MRR, churn, NRR, LTV, CAC, cohort analysis Demonstrated ability to work independently, manage competing priorities, and take ownership of workstreams end-to-end Excellent written and verbal communication skills, with a creative approach to problem-solving and a demonstrated ability to use data to influence senior leaders, optimize processes, and improve performance Self-starter with a passion for learning and continuous improvem